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Customer Service & Support
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We are capable of handling the largest opportunity, but flexible enough to provide service for a single item order.  Our experience provides superior service and allows us to respond to the ever-changing needs of our customers.  Our dedicated sales force and in-house customer service team are ready to assist you with all your needs.

  • Our toll-free number makes access to our team convenient and easy (800-648-1414).

  • Our team is available from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday.  We also provide 24 hour online and voicemail services for all inquiries.

  • We provide live customer service to dealers giving you one point of contact for all inquiries.

  • Our team has immediate access to all order information, shipping status/tracking, inventory availability, and product information.

  • All team members have the authority to correct most issues when they arise. We go out of our way to make sure ordering and shipping go smoothly and quickly.

  • We regularly review and update our stock selection to meet the constantly changing customer demand.

  • Typical turnaround for in-stock items is within 24 hours.

  • White glove delivery is also available upon request for most items.

  • UPS, FedEx, USPS, LTL, and Truckload shipping are available for your convenience.

  • We utilize the proper packaging materials and handling equipment to ensure your items arrive in perfect condition.

  • Our flexible ordering process allows you to submit orders in the method that is most compatible with your business needs.

  • In addition, we offer an electronic ordering system that allows you to quickly and easily submit your orders for processing and give you fast turnaround times.